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CUSTOMER BILL OF RIGHTS



To ensure a superior business relationship, we at SMS Products & Displays, Inc. believe that you, as a customer, are entitled to a higher level of service and customer satisfaction. The following “Bill of Rights” is designed to insure that all of our customers receive our F.O.C.U.S.: 

 

  • Product Knowledge: Trained sales staff to efficiently assist you with your company’s unique and special requirements.
  • A simple and easy to navigate website that doesn’t advertise other gimmicks or promotional items that are not related to our company.
  • New and creative products that help promote your self image.
  • Confidence –An established product line that has been proven to be effective in the industry for the past 15 years.
  • Maintaining detailed records of past orders up to at least 2 years prior.
  • Privacy: Secure website with up to date order processing and order fulfillment. We don't sell your comapny name and info.
  • Experience–SMS stands on 17 years Real Estate experience.  Today we offer a wide product line to a multi-industry customer base across the country.
  • Distinction –SMS has a unique approach to our product line that differs from all the other companies. 
  • Satisfaction –Working hard everyday to ensure that all customers are satisfied with our products and customer service.
  • Customer Support.  We listen to your concerns and feedback and strive to make improvements to benefit you as our customer.

 

F.O.C.U.S. For Our Customer’s Ultimate Satisfaction...



13949 Ramona Ave., Chino, CA 91710
Copyright © 2017 SMS Products & Displays, All Rights Reserved.
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